Auburn Auto Repair

Extremely satisfied with the communication and service provided during my last visit with the service department. Great job!!!!

Best care my 9 year old vehicle has ever received. Runs better than new. I'm so glad I tried Fuller Automotive. Better late than never !!! I have no words to describe how fantastic the Customer Service is. Beyond belief comes close.

I haven't had any serious services done at Fuller, but the two times I have gotten my inspection sticker, they were great. This past week I went in and needed 2 front tires to pass inspection.(I knew this going in) I asked if they could match the two I got about 5 months ago at Town Faire Tire(HORRIBLE EXPERIENCE) and they said they could, but it would take an hour to get them from their warehouse. I had no problem with this. While waiting for the tires, I got an oil change and a quick lookover. They were honest, didn't try to upsell me or tell me that I needed other things done. Even on a busy day, they were kind, attentive, and VERY well organized. I'll be going there for everything from now on.

On Saturday, August 30 I called Fuller for a quote on new tires because my tires where worn out and one of my tires had gone flat overnight. Rob answered the phone and walked me through the tire options. I felt that his attention to detail and his wanting to find a solution that worked for my situation is what led me to purchase my new tires at Fuller. It was 10:30am when I called, and Rob told me that if I came over then, he could have the tires installed before they closed at noon due to labor day weekend. I drove over to Fuller and handed over my car. Fifteen minutes later while sitting in the waiting room I realized that in my haste to drive over to Auburn I had forgotten my wallet at home. At this point it was a little after 11:15, so I found Rob and told him of my situation. He informed me that they had not started installing the tires yet and I could go home and get my wallet. He told me not to rush because they will stay open and install my tires even if it takes them beyond the noon closing time. My tire installation was done around 1:30. Rob and the team stayed beyond the noon closing on labor day weekend! I am very appreciative and thankful for their customer service.

As a customer of fuller from the first vehicle I have owned I would like to recommend there service to anyone looking for automotive help. The reason I am making this post is because five months ago I purchased a used vehicle from fuller pre owned and I had an issue with that vehicle today and although I was past my warrantee fuller went above and beyond there responsibilities to my purchase and took my vehicle in and took care of the issue in a very timely and professional manner!! Thankyou fuller automotive for your assistance.

As a customer of fuller from the first vehicle I have owned I would like to recommend there service to anyone looking for automotive help. The reason I am making this post is because five months ago I purchased a used vehicle from fuller pre owned and I had an issue with that vehicle today and although I was past my warrantee fuller went above and beyond there responsibilities to my purchase and took my vehicle in and took care of the issue in a very timely and professional manner!! Thankyou fuller automotive for your assistance.

Inspection, in and out hardly any wait. Coffee available, entered monthly drawing. Nice chat with the man in charge

Shon and his team are always courteous and professional...I would ...and have recommended Fuller to others when asked who could youtrust to provide quality car care for their autosThanks Shon

Fuller handles all my cars now and I have to tell you Chris does a great job understanding the cars and makes suggestions that make sense for the milage on the vehicle. I have aVolvo with 230K miles and of course I'm trying to minimize my spend without sacrificing quality or safety. Labor rates, part costs and getting your car in and out in a reasonable fashion is a must!

As always we had a great experience, they really impressed both my wife and I. With the purchase of four new tires we were out the door in less than 30 minutes! Great service, great people and very competitive prices! Bill Stark