Mon - Fri: 8:00 AM - 5:00 PM

Auburn Auto Repair

1
Fuller Automotive

Don’t go here for inspections. Honest people but will fail your inspections for minor repairs such as a “scratched license plate”. Don’t waste your time.

Unfortunately, the State mandates that we send pictures of your license plate to them as part of the inspection process and if there is no reflective properties or it is damaged in anyway it cannot pass. We sincerely appreciate your testament to our honesty and understanding your frustration, nobody likes to fail the inspection process.

- Fuller Automotive
5
Fuller Automotive

I would never take my car anywhere else for service. The people at Fuller Automotive are knowledgeable, helpful, honest and explain everything in detail.

5
Fuller Automotive

The Fuller companies have been handling our Fleet of over 60 vehicles for 25 plus years. This pertains from routine service, to medium and large repairs. Also, when the unfortunate circumstances in life happen such as accidents, they also have a first rate auto body repair center that handles the process for us as well. Both service portions of the Fuller automotive family are professional, friendly and take the time so that you understand exactly what the issue with your vehicle is and the options to get you back in it as quickly as possible. We also use them for our personal vehicles as well.

5
Fuller Automotive

Got a flat tire on Thursday and my car got towed to Fuller for service. They ordered new tires for me on Friday and had me back on the road Monday.

5
Fuller Automotive

Dan and the crew were able to fix my flat tire quickly and efficiently that day and having purchased the tire package from you definitely made that trip easy! Thank you!

1
Fuller Automotive

They keep telling me that things are wrong with my car, but every second opinion I get disproves it. This has happened multiple times, so I feel like they're trying to scam people who don't know about cars. Last time they told me that my oil pan was rotten and i HAD to replace it before winter or it would rot through, and they can do it that same day it'll just cost like $100. Brought it to my mechanic and they told me that Fuller's was trying to scare me so I'd let them charge me more that day. They said it was a tiny bit rusty and just needed a coat of paint. Just be careful and always get a second opinion! I definitely won't be going back though.

Cori, I left you a voice mail regarding this review and wanted to discuss your prior communications with us as well. During your last service we supplied you with a picture of your oil pan (invoice #92288) as means to transparently inform you of its condition. The invoice specificly says: " Oil pan beginning to rot. Not leaking, recommend replace soon". I am sorry that you or a competitor has the opinion that we were trying to "scare or scam" you, but painting it is definitely NOT the answer. One of the many reasons we digitally document our inspections is to prove, validate and stand behind our findings, beyond just an "opinion". It is our opinion that replacing this pan sooner than later would be beneficial vs the potential issue if left unattended. The pan and location on this make and model has a high rate of failure and you can see the metal lip seperating. Not informing you of its condition while in our shop for service would be professionally irresponsible. Enjoy the Holidays and whether you return or not. Thank you for your business.

- Fuller Automotive
5
Fuller Automotive

Really great mechanics, fast friendly service and reasonable prices. Also the chairs in the waiting area are way more comfortable than they look.

Thank you Carrie!

- Fuller Automotive
5
Fuller Automotive

Chris, Josh and their staff are always attentive, timely and thorough. They always explain what’s needed before the repairs are done. Very transparent.

5
Fuller Automotive

Excellent customer service, provide great detail, patient and understanding.

5
Fuller Automotive

I have had nothing but amazing experiences with these guys. They are timely and efficient and SO helpful. The customer service is amazing. I will continue to go back to Fuller.

505 Washington St. Suite 3 Auburn, MA 01501 (508) 832-0900
Fuller Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fuller Automotive (508) 832-0900 if you have any issues in accessing any area of our website.